We may obtain personal information about you when you register to use this website, place an order with us or when you provide feedback about our products or services.
We collect and process data that you provide for specific purposes. You will be asked to provide information about yourself when you use certain site facilities, in order to complete your request or transaction. This may include personal information such as your name, email addresses, mailing address and telephone number. We use this data to provide you with the information, products or services that you request from us and to communicate with you. We may keep a record of any contacts you have with us. We may use the information that you provide for record keeping, statistical or research purposes.
We only retain this information where required to do so by law; for the length of time needed to provide the service or information you have requested (including any retention period specified by law or by government policy), or for the length of time that you choose to store information or permit us to contact you if you have registered with our website.
Cookies are small files that are often created when you visit a website, and which are stored in the cookie directory of your computer. A cookie often includes an anonymous unique identifier. Cookies do not damage your computer. Each website can send its own cookie to your browser if your browser's preferences allow it, but to protect your privacy your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. You do not have to accept cookies. You can decide if you want to accept cookies by changing the settings on your browser to accept all cookies, reject all cookies, or notify you when a cookie is set.
For more information on the cookies used on this website, please visit our Cookies page.
We may also collect the domain name and email addresses of visitors to this website and those that communicate with us via email. We may also collect other aggregate information, e.g. information about the pages users access or visit and the transactions they perform there and any other information volunteered by the user, such as survey information and/or site registrations. We can also identify the web browser that the user is using and the way in which the user has accessed our website, e.g. via a particular hyperlink or link contained within a marketing email.
The information we collect in this way is used for internal review and improvement purposes, e.g. to improve and/or customize the content, and/or layout of our websites for our users or each individual user. This information is not shared with other organizations for commercial purposes.
We follow strict security procedures for obtaining, processing and storing the personal information with which we have been entrusted.
You can help to protect your personal information by ensuring that you keep your login password secure. We also recommend that you log out of your account once you have completed your transaction or enquiry, especially if you are using a shared computer.
We will also correct or delete any inaccurate information that we are holding about you that is brought to our attention.
We aim to offer you the very best personal service, the kind of service you want and the products you need. Your views are important to us - please help us by letting us know of any way that we can improve our service to you by contacting us at firstname.lastname@example.org